Privacy Policy
At Elix, we respect your privacy and are committed to keeping your personal information safe.
Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address, and order details.
How We Use Your Information
We use your information only when needed to:
- Process and deliver your orders
- Provide customer support
- Handle returns, refunds, and warranty requests
- Improve our products and website
- Send offers and updates when you choose to receive them
Sharing Your Information
We do not sell your personal information.
We may share necessary details with trusted partners, such as courier, payment, technology, or service providers, only when required to provide our services.
Children’s Privacy
Elix is designed for parents and families. We do not intentionally collect personal information directly from children.
Cookies & Analytics
Our website may use cookies and analytics tools to improve your experience, understand website usage, and measure our marketing performance.
Your Privacy
You may contact us to ask about, correct, or request deletion of your personal information, where applicable. You can also opt out of promotional communications at any time.
Updates
We may occasionally update this Privacy Policy. Any changes will be reflected on this page with an updated date.
Contact Us
For privacy-related questions, please contact:
Elix
Email: hello@elixplannet.com
Phone: 01796246023
Your trust matters to us. We collect only what we need and use it responsibly.